Find answers to common questions about our data bundle services
General Questions
What is Motion Data Solutions?
Motion Data Solutions is Ghana's leading mobile data bundle provider. We offer affordable data bundles for all major networks including MTN, AirtelTigo, and Telecel. Our automated system ensures instant delivery of your data bundles 24/7.
Which networks do you support?
We currently support all major Ghanaian networks:
MTN Ghana
AirtelTigo
Telecel Ghana
Do I need to create an account?
Yes, you need to create a free account to access our services. This helps us track your orders and provide better customer support. Registration takes less than a minute!
Ordering Process
How do I order a data bundle?
Ordering is simple:
Create an account or log in
Select your network (MTN, AirtelTigo, or Telecel)
Choose your desired data bundle
Enter your phone number and email
Complete payment via Paystack
Receive your data instantly!
Can I buy bundles for someone else?
Yes! You can purchase data bundles for any phone number. Simply enter the recipient's phone number during checkout. The data will be delivered directly to their number.
What bundles are available?
We offer a wide range of bundles from 1GB to 100GB. Visit our Services page or select your network to see current pricing and available packages. Prices are competitive and regularly updated.
Payment & Security
What payment methods do you accept?
We accept all major payment methods through Paystack:
Mobile Money (MTN, AirtelTigo, Vodafone)
Visa & Mastercard
Bank Transfer
USSD
Is my payment information secure?
Absolutely! All payments are processed through Paystack, a PCI-DSS compliant payment gateway. We never store your card details. Your payment information is encrypted and secure.
What if my payment fails?
If your payment fails, no charges will be made to your account. Common reasons include insufficient funds, incorrect card details, or network issues. You can try again or contact support if the problem persists.
Can I get a refund?
Refunds are processed on a case-by-case basis. If you paid but didn't receive your bundle, contact our support team immediately with your transaction reference. We'll investigate and resolve the issue within 24 hours.
Delivery & Support
How long does delivery take?
Data bundles are delivered instantly after successful payment! In most cases, you'll receive your data within 1-5 minutes. During peak hours or network maintenance, it may take up to 30 minutes.
What if I don't receive my data?
First, check your data balance with your network's USSD code. If the data hasn't arrived after 30 minutes:
Contact us via WhatsApp, email, or phone
Provide your transaction reference number
We'll investigate and resolve within 24 hours
How do I check my data balance?
Check your balance using these USSD codes:
MTN: *138# or *556#
AirtelTigo: *140#
Telecel: *127#
What are your customer support hours?
Our automated system works 24/7, but customer support is available: